mSurvey raises $3.5M for African expansion


mSurvey raises $3.5M for African expansion

Mobile-first customer feedback platform mSurvey has announced a Series A funding round of USD$3.5 to fund expansion into Nigeria and South Africa.

Founded in 2012 with backing from Kenyan telecoms operator Safaricom mSurvey is based in Nairobi and recently launched an office in Lagos. It gathers opinions via mobile SMS conversations with its Voice of the Customer and Consumer Wallet products, as well as through its successful launch of Net Promoter Score (NPS) in Africa.

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